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The Glass MerchantsAluminium and glass

Repairs

Sliding door repairs

Sliding doors in aluminium, wood and steel each fail in their own way. We assess the door, explain what is wrong and quote for the repair, free across Gauteng.

Three materials, different faults

Most sliding doors in Gauteng homes are aluminium, but plenty of older houses still have wooden or steel sliding doors, and they do not fail in the same way. Knowing what the frame is made of tells us most of what to expect before we arrive, which is why we ask for a photo of the whole door.

Aluminium sliding doors

Aluminium does not rot or rust, so the faults are nearly always in the moving and sealing parts. The usual complaints are a door that drags because its rollers are worn, and a door that will not lock because the panel or the keep has moved. Seals and brushes wear flat, and handles and locks wear out with daily use. We have two pages for these: sliding door rollers and tracks covers doors that stick or grind, and aluminium sliding door repairs covers locks, handles, seals, glass and alignment.

Wooden sliding doors

Timber moves with the weather. In the rainy season a wooden panel can swell until it binds in the frame, then shrink in winter and rattle. Where the finish has worn through, water gets into the bottom rail and the timber softens or rots. Glass in wooden doors is often held with putty or beads that dry out and loosen. Repairs include easing and resealing the panel, replacing damaged sections of timber, reglazing, and renewing the running gear underneath. Our wooden door repairs page goes further into timber doors of every kind.

Steel sliding doors

Steel is strong but rusts wherever the paint has failed, and it rusts worst at the bottom of the frame and in the track, where water and dirt collect. A rusted track stops the door running, and rusted runners seize. Steel doors also tend to be heavy, which puts extra load on the wheels. The repair is usually cleaning back and treating the rust, replacing the runners and reglazing any cracked panes. Where rust has eaten through the frame, replacing the door is the more sensible spend.

Faults common to all three

Whatever the frame, some problems are the same:

  • grit in the track that makes the door hard to push
  • a lock or latch that no longer meets its keep
  • cracked glass that needs replacing before it gives way
  • worn seals that let in draughts and dust

How we assess a door

We look at how the door moves, how it closes and how it locks, and at the condition of the frame, before recommending anything. If the fault is a part, we quote for the part. If the frame is past saving, we tell you so and quote for a new aluminium door as the alternative.

Repair or replace?

Repair when the frame is sound, whatever it is made of. Replace when a steel frame has rusted through, when a wooden frame has rot through the rails, or when an aluminium frame is bent. A new aluminium door is the usual replacement for any of the three, and it will not swell or rust. The door types are set out on our aluminium sliding doors page.

What we repair

  • Rollers and wheels on aluminium, wooden and steel doors
  • Bottom tracks and top guides
  • Locks, latches and handles
  • Cracked and broken glass
  • Swollen or sticking wooden panels
  • Rusted steel rails and runners
  • Seals, brushes and weatherstrips
  • Putty and glazing beads
  • Panels that have dropped out of line

Our 6-month guarantee

Our workmanship and the parts we fit carry a 6-month guarantee. If something we installed or repaired fails because of how we did the job, such as a roller, lock, seal or a pane that wasn't fitted correctly, we come back and fix it at no charge.

The guarantee does not cover damage after we leave: impact (a ball through the glass, children swinging on a door), break-ins, storms, misuse, or work done by someone else.

This does not affect your rights under the Consumer Protection Act.

What our clients say

  • Fast and efficient, good customer service. Highly recommend this company!

    Wendy Nobrega

  • Thank you for a speedy response to our sudden crisis. Kelly who took our call was extremely helpful in explaining the process and arranging the call out. Mpume and Ben, the gentlemen who attended to the job, were hugely professional, courteous and skilled. I would happily recommend this reliable service.

    Thomas Hall

How it works

  1. 01

    Send a request with photos.

  2. 02

    We call you back and book a free call-out if needed.

  3. 03

    You get a written quote.

  4. 04

    We fabricate or repair, and fit.

What to send us

Send these with your quote request, or by WhatsApp.

  1. 01A photo of the whole door, so we can see the frame type and how it opens.
  2. 02A close-up of the fault: the broken handle, the crack, the gap or the worn part.
  3. 03The frame material: aluminium, wood or steel, if you know it.
  4. 04Rough sizes in millimetres, if you have them.

Related pages

Tell us what you need

Send a request with photos and we call you back. Quotes and call-outs are free.